Santai Niaga accepts merchandise returns within 30 days of the original receipt date and will issue a refund at the time of return only with a valid proof of purchase. A valid proof of purchase is an original sales invoice or packing slip. Please email or call us at +60342855993 (M-F 8AM - 5PM Malaysia time) to obtain a Return Authorization code. Please have your Order ID ready or included within your email.
- All returns must be shipped with a Return Authorization code noted.
- All products must be returned in original or unused condition with the product hang tags included.
- Santai Niaga will only honor returns placed on www.santainiaga.com
- Return turn-around time is approximately 1-2 weeks.
- Refunds will be issued upon receipt of your return.