return policy santai niaga

Return Policy and Refunds – We warrant happiness

RETURN POLICY

Santai Niaga accepts merchandise returns within 30 days of the original receipt date and will issue a refund at the time of return only with a valid proof of purchase. A valid proof of purchase is an original sales invoice or packing slip. Please email or call us at +60342855993 (M-F 8AM - 5PM Malaysia time) to obtain a Return Authorization code. Please have your Order ID ready or included within your email.

RETURN POLICY:

  • All returns must be shipped with a Return Authorization code noted.
  • All products must be returned in original or unused condition with the product hang tags included.
  • Santai Niaga will only honor returns placed on www.santainiaga.com
  • Return turn-around time is approximately 1-2 weeks.
  • Refunds will be issued upon receipt of your return.